Tampa Bay
Public Storage
4.00
4.00
Overview
Find cheapest storage units near you in Chicago, IL. Public Storage in Chicago, IL, offers all unit sizes, climate controlled storage and more at a location near you.
Features
Credit cards
Debit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Onsite services
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Quality
Overall
Pricing
Innovativeness
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This storage facility has received numerous positive reviews from customers, praising the staff's friendliness, helpfulness, and professionalism, particularly in reference to Shelly and other employees. Some customers have noted that the facility is well-maintained, secure, and easily accessible. However, there are a few negative reviews highlighting issues with communication and customer service, particularly in relation to billing and insurance claims. One reviewer experienced difficulties in getting in contact with a manager and had to wait for an extended period to resolve issues. Another reviewer reported that the facility flooded due to a storm and the retention pond in the back gave out, resulting in a significant loss of belongings. It is essential to note that the facility has implemented measures to address customer concerns and has provided assistance to affected customers. While there are some areas for improvement, the overall experience at this storage facility seems to be positive, with many customers appreciating the staff's efforts and the facility's amenities. It would be beneficial for the facility to address the issues raised by some reviewers to improve the overall customer experience and maintain a high level of service.
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