The reviewed location is a self-storage facility, part of the Public Storage chain. It offers a range of services, including storage units, parking, and home and daily services. The facility is wheelchair accessible and has on-site services available. Payments can be made using debit cards and credit cards. The location has a high overall rating, with a rating of 4.7 based on reviews from customers. However, some customers have experienced issues with cleanliness and customer service.The location is well-maintained and clean, with customers praising the staff's friendliness and professionalism. Lisa, a staff member, is particularly praised for her exceptional customer service and willingness to help. The facility's pricing is competitive, and customers appreciate the convenience of the online booking system.Some customers have experienced issues with cleanliness, including finding rodents and mold in their storage units. Others have had issues with customer service, including being treated rudely by staff. However, these issues seem to be exceptions rather than the rule, and many customers have had positive experiences at the location.The innovativeness of the facility is average, with customers praising the online booking system and the convenience of the mobile app. However, some customers have experienced issues with the app, including difficulty accessing the facility.Overall, the location is a good choice for customers looking for a convenient and affordable storage solution. However, customers should be aware of the potential issues with cleanliness and customer service.