This storage facility has both strengths and weaknesses. On the positive side, the staff is generally friendly and helpful, with many reviewers praising the customer service they received. The facility is clean and well-maintained, which is also a plus. However, the pricing can be a bit steep, which is a drawback for some customers. Unfortunately, there have been some issues with mold and mildew in some units, which is a significant concern.One of the biggest issues that some customers have faced is with the billing and pricing. Some reviewers have reported being overcharged or having their rates increased without notice. This can be frustrating and may lead to a negative experience for customers.Overall, this storage facility has the potential to be a good option for customers, but it's essential to be aware of the potential issues and to carefully review the pricing and terms before renting a unit.On a positive note, the facility has made some improvements, such as the addition of new cameras and blacktop. The staff has also been praised for their helpfulness and friendliness. However, more attention needs to be paid to the issue of mold and mildew in some units.Customers should be aware that the facility has a policy of charging for insurance on the space rented, which may be a drawback for some. However, the facility's prices are generally competitive with other storage options in the area.In terms of innovativeness, this storage facility has implemented some new features, such as the use of digital keycards and online payment options. However, it's not clear how effective these features have been in improving the customer experience.Overall, this storage facility has both strengths and weaknesses, and customers should carefully consider these factors before making a decision.