This storage facility seems to be doing a good job in terms of pricing, with most customers praising the affordability of the units. The facility's staff, particularly Noah, seem to be knowledgeable and helpful, which is a plus for the quality of service. However, some customers have mentioned issues with maintenance, such as broken elevators, which can be a major inconvenience. The facility's innovativeness is a bit of a mixed bag, with some customers praising the modern and well-organized facility, while others have noted that the facility's systems and procedures can be a bit clunky at times. Overall, this facility seems to be a decent option for those in need of storage, but it may not be the best choice for everyone. One major issue that seems to be a recurring problem is the maintenance of the facility, particularly with the elevators. It's not clear if the facility is doing enough to address these issues, and some customers have reported having to deal with broken elevators for extended periods of time.