Tampa Bay
Public Storage
33.78
33.78
Overview
Find cheapest storage units near you in Chicago, IL. Public Storage in Chicago, IL, offers all unit sizes, climate controlled storage and more at a location near you.
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Wheelchair accessible entrance
Wheelchair accessible parking lot
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Overall
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The storage facility is a good option for those looking for a secure and clean place to store their belongings. The staff is generally friendly and helpful, with many reviewers praising the customer service of employees like Jasmine and Savannah. However, there are some concerns about the rising prices and the lack of transparency in the pricing structure. Some reviewers have reported being charged more than expected after the initial promotion period ended. The facility is well-maintained and clean, but some reviewers have mentioned issues with accessibility and parking. Overall, the facility is a decent option for those in need of storage, but it may not be the best choice for those on a tight budget.
The facility has a wide range of storage units available, from small to large, and the staff is happy to help customers choose the right unit for their needs. The facility is also equipped with modern amenities, such as climate control and security cameras. However, some reviewers have mentioned that the facility could benefit from more innovation and modernization, particularly in terms of its technology and online services.
One of the major issues with the facility is the pricing. Many reviewers have reported being charged more than expected, and some have even mentioned being charged for things like "admin fees" and "insurance" that they did not agree to. This has led to a number of negative reviews and complaints. However, it's worth noting that the facility has also received praise for its competitive pricing and promotions.
In terms of the facility's overall rating, it receives a 4.2 out of 5 stars. This is based on a range of factors, including the cleanliness and security of the facility, the friendliness and helpfulness of the staff, and the quality of the storage units. However, the pricing issues and lack of transparency have held it back from receiving a higher rating.
Some reviewers have also mentioned issues with the facility's customer service. One reviewer reported being hung up on by a staff member, while another reported being treated rudely by a 24-hour security guard. However, these issues are relatively rare and do not seem to be a major concern for most reviewers.
Overall, the facility is a good option for those looking for a secure and clean place to store their belongings. However, it may not be the best choice for those on a tight budget or who are looking for a more modern and innovative storage facility.
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