Tampa Bay
Public Storage
79.87
79.87
Overview
Find cheapest storage units near you in Chicago, IL. Public Storage in Chicago, IL, offers all unit sizes, climate controlled storage and more at a location near you.
Features
Credit cards
Debit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
On-site parking
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Pricing
Innovativeness
Overall
Quality
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The overall experience at this Public Storage location is somewhat average, with a few notable highs and lows. The pricing is a definite strength, with very competitive rates. However, the quality of the facilities and services leaves a bit to be desired. There are some issues with security, as seen in one particularly negative review.The staff seems to be very helpful and knowledgeable, with many reviewers praising their excellent customer service. However, there are some complaints about the difficulty of accessing the facility, especially after hours. The innovativeness of the storage solutions offered by this location is somewhat impressive, with a range of features and services that cater to different needs. However, there are some areas for improvement in terms of technology and convenience.Some reviewers have had issues with the remote move-in process, finding it to be confusing and time-consuming. Others have complained about the lack of office staff, which can make it difficult to get help when needed.Despite these issues, the facility is generally well-maintained, and reviewers praise the cleanliness and security of the units. The location is also convenient, with easy access to the surrounding area.One major issue that stands out is the lack of responsiveness from the staff, as seen in one reviewer's complaint about being unable to reach anyone at the posted number after hours. This is a major concern for customers who may need assistance with their storage units.Overall, while this Public Storage location has some strengths, it also has some significant weaknesses that need to be addressed. With a bit more attention to customer service and security, this facility could become a top-rated storage location.
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