Tampa Bay
Public Storage
78.88
78.88
Overview
Find cheapest storage units near you in Chicago, IL. Public Storage in Chicago, IL, offers all unit sizes, climate controlled storage and more at a location near you.
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Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
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Overall
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This storage facility has a variety of amenities and services, making it a convenient choice for customers. The facility is open seven days a week, allowing customers to access their storage units at their preferred time. The staff is friendly and helpful, as evident from the numerous positive reviews. However, some customers have reported issues with the facility's security and maintenance. One customer reported that the gate was often broken and unsecured, leading to vandalism of their RV. Another customer experienced a leak in their unit and was forced to pay for renters insurance that they did not want or need. Despite these issues, the facility's prices are competitive and the staff is generally helpful. The facility also offers a range of services, including on-site services and wheelchair accessibility.The facility has a mix of old and new units, which can be a drawback for some customers. However, the staff is willing to work with customers to address their concerns and provide solutions to any issues that may arise. The facility is also clean and well-maintained, which is a plus for customers who value a clean and safe environment. Overall, this storage facility is a decent choice for customers who need a convenient and affordable place to store their belongings. However, potential customers should be aware of the potential issues with security and maintenance.Some customers have reported issues with the facility's billing and pricing. One customer reported that the facility charged them for a month after they had already moved out, claiming that their code had been used. This issue highlights the importance of clearly communicating with customers and ensuring that billing is accurate. The facility's billing system should be reviewed to prevent similar issues in the future.The facility's staff is a major strength, with many customers reporting positive interactions with the employees. The staff is friendly, helpful, and willing to go the extra mile to ensure customer satisfaction. However, there is room for improvement in terms of training and communication. Some customers have reported issues with getting help or information from the staff, which can be frustrating. The facility should consider providing additional training to its staff to ensure that they are equipped to handle customer concerns and provide excellent customer service.Overall, this storage facility has its strengths and weaknesses. While it offers a convenient and affordable place to store belongings, it also has some issues with security and maintenance. Potential customers should be aware of these issues and weigh them against the facility's strengths before making a decision.
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