The facility offers a wide range of storage options, including outdoor and climate-controlled units, and is easily accessible from the main road. However, some customers have experienced issues with the security cameras not working properly, which can be a concern for storing valuable items. The staff has received mixed reviews, with some customers praising their helpfulness and knowledge, while others have reported being treated poorly or experiencing long wait times. The facility is generally clean and well-maintained, but some areas, such as the parking lot, may require more attention. The staff's ability to resolve issues and provide customer support is inconsistent, with some customers reporting being taken advantage of or experiencing unfair price increases. Despite this, the facility is convenient and offers a range of amenities, making it a decent option for those in need of storage. The manager, Ben, has received glowing reviews for his exceptional customer service, but it's unclear if this is a consistent experience for all customers. The facility's security measures could be improved to address the issue of break-ins and theft.