Tampa Bay
Public Storage
50.65
50.65
Overview
Find cheapest storage units near you in Chicago, IL. Public Storage in Chicago, IL, offers all unit sizes, climate controlled storage and more at a location near you.
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Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
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This Public Storage location in Sarasota City has received mostly positive reviews from customers. The overall rating is 4.4 out of 5, indicating a high level of satisfaction. Quality of service is also rated 4.3, suggesting that customers are generally pleased with the cleanliness, security, and condition of the facilities. Pricing is rated 4.5, indicating that customers feel the prices are competitive. However, innovativeness is rated 4.4, suggesting that while the facility is well-managed, it may not be at the forefront of innovation in the industry.One of the major concerns raised by customers is the high rate of price increases over time. Several customers have reported significant price hikes, with one customer stating that their rate increased from $117 to $421 over a few years. This is a major concern, as it can make it difficult for customers to budget and plan for their storage needs.On the other hand, customers have consistently praised the staff at this location, particularly Brian, who has been described as helpful, friendly, and professional. Customers have also praised the cleanliness and security of the facilities, as well as the ease of access and use of the online portal.It's worth noting that there are some minor issues with customer service, such as one customer who reported being told that a storage unit was available when it was not, and another customer who was locked out of the facility due to a misunderstanding. However, these issues are relatively rare and do not seem to be a major concern.Overall, this Public Storage location in Sarasota City appears to be a well-managed and customer-focused facility, but with some areas for improvement in terms of pricing transparency and consistency.
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