This storage facility has a good overall rating, with a mix of positive and negative reviews. The quality of the facility is high, with many customers praising the cleanliness and maintenance of the units. However, some customers have reported issues with customer service, particularly with Tammy's husband, who has been accused of harassing customers and charging unfair fees. The pricing is competitive, with many customers noting that it is a good value for the price. However, some customers have reported that the prices are high and have increased significantly over time. The facility is not particularly innovative, but it gets the job done. One major issue that stands out is the lack of transparency and fairness in customer service, particularly with Tammy's husband. Several customers have reported being charged unfair fees and being treated unfairly by staff. This is a major red flag and should be addressed by the facility. Despite this, many customers have had positive experiences with the facility and would recommend it to others. However, potential customers should be aware of the potential for unfair treatment and be cautious when dealing with staff.