Tampa Bay
Psychiatric Consultants Of Central Florida
71.97
71.97
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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The provided business location, Psychiatric Consultants of Central Florida, is a mental health clinic that offers various services, including psychiatry, psychology, and medical services. While some clients have had positive experiences with the doctors, particularly Dr. Potluri, and staff members like Erica, the overall rating suggests a mediocre experience.The location has received criticism for its unprofessional and rude staff, particularly the office manager, who has been accused of HIPAA violations. Some clients have reported being treated poorly, with one client being asked to pay for a copay after missing an appointment due to transportation issues.The facility's accessibility features are a plus, with a wheelchair-accessible restroom, parking lot, and entrance. However, the lack of clear communication and follow-through on appointments and medical concerns has been a common issue.Some clients have praised the doctors for their attentive and caring nature, particularly Dr. Potluri, who has helped patients with complex medical conditions. The clinic's commitment to providing individualized treatment plans and considering each patient's unique needs is commendable.However, the inconsistent and sometimes unprofessional staff have detracted from the overall experience. The lack of clear communication and poor customer service have been major concerns for many clients.The pricing seems reasonable, with some clients noting that the costs were in line with their expectations. However, the quality of service and staff interaction can be a concern.Innovativeness is a score that is left blank, possibly indicating a lack of information or inconsistent feedback.The working hours are standard, with extended hours on certain days, but the lack of flexibility and accommodating scheduling has been a criticism.The reviews highlight a mixed bag of experiences, with some clients feeling seen and heard by the doctors, while others have reported being disrespected and dismissed by the staff.It's essential to note that every individual's experience may vary, and it's crucial to weigh the pros and cons before making a decision.
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