Overall, Promise Pharmacy has received mixed reviews. Some customers have praised the pharmacy for its excellent customer service, quality medications, and professional staff. However, others have reported poor customer service, long wait times, and issues with billing and refunds.One of the main issues reported by customers is the difficulty in contacting the pharmacy, with some customers experiencing long wait times on the phone and others reporting that their emails and voicemails were not returned.Despite these issues, many customers have praised the pharmacy for its quality medications and professional staff. Some have reported that the staff is knowledgeable and helpful, and that the pharmacy is a welcoming and friendly place to receive medical care.It's worth noting that the pharmacy has also received some negative reviews from customers who have had issues with billing and refunds. Some customers have reported that they were charged incorrectly for their medications, and that it took the pharmacy a long time to resolve the issue.To improve its overall rating, Promise Pharmacy could work on improving its customer service by responding promptly to customer inquiries and resolving issues in a timely manner. It could also work on streamlining its billing process to avoid errors and ensure that customers receive accurate and timely refunds.One issue that has been highlighted by customers is the difficulty in contacting the pharmacy. To address this issue, the pharmacy could consider implementing a more efficient phone system or providing additional contact options, such as live chat or text messaging.Overall, Promise Pharmacy has the potential to be a top-rated pharmacy, but it needs to work on addressing some of the issues reported by customers to achieve this goal.