Tampa Bay
Promenade at Carillon
9.88
9.88
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
On-site parking
Dogs allowed
Fitness center
Swimming pool
Outdoor Space
Pets welcome
Dog park
Maintenance
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Pricing
Quality
Overall
Innovativeness
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Promenade at Carillon is a real estate agency located at Building 540, Carillon Pkwy Parkway, St. Petersburg City. The agency has a pet-friendly policy, allowing dogs and providing a dog park. The property offers various amenities, including an on-site parking lot, a swimming pool, outdoor space, maintenance services, and a fitness center. The agency is wheelchair accessible and has on-site services available.
The co-branded entity is Promenade at Carillon, which suggests a connection with the property's identity. The working hours of the agency are from Monday to Friday, 9:00 am to 6:00 pm, and Saturday, 10:00 am to 5:00 pm. However, the agency is closed on Sundays.
The third-party ratings average a 3.6 out of 5 stars. The feedbacks provided by clients reveal a mixed experience with the agency. Some clients praise the maintenance team, particularly Mark, Felipe, and Shawn, for their prompt and professional service. They highlight the friendly and responsive nature of the staff, which creates a positive living experience for residents.
On the other hand, some clients express concerns about the agency's management, citing issues with package theft, poor communication, and unresponsive staff. They also mention problems with the pool, trash collection, and parking. One client reported feeling scammed by the leasing office, which allegedly raised the rent price after the tour.
Another client experienced difficulties with the reception, citing a lack of professionalism and a disorganized office. Some clients appreciate the renovated apartments and the beautiful surroundings, while others express disappointment with the noise levels and the presence of raccoons.
It is worth noting that the agency has received both positive and negative reviews, suggesting that the experience may vary depending on the individual's circumstances and expectations. However, the overall average rating of 3.6 out of 5 stars indicates a generally positive perception of the agency.
The primary issue that arises from the client feedback is the inconsistent service provided by the agency, with some clients experiencing excellent service from the maintenance team while others encounter problems with the office staff and management. This inconsistency suggests that the agency needs to improve its overall service quality to ensure a more consistent experience for its clients.
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Hours
Closed
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Saturday
Sunday
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