This review was written after careful consideration of the known information. While the management company, PCM, has a decent overall score of 4.2, its quality of service leaves much to be desired, scoring a mere 3.1. On the other hand, the company's pricing is a strong point, scoring a perfect 5.0. Additionally, PCM's innovativeness is quite impressive, scoring 4.5. A significant issue that stands out is the lack of responsiveness and professionalism demonstrated by some of the staff members. Many clients have reported difficulty in getting in touch with them or receiving timely assistance. This is a major red flag for any business, as it can lead to a negative experience for customers.Some of the positive reviews highlight the company's professionalism, expertise, and responsiveness. Many clients have praised their property managers, such as Kim Ueding and Keith Schalk, for being helpful and attentive to their needs.However, a few reviews suggest that PCM may be inconsistent in its treatment of clients, with some reporting favoritism towards certain homeowners. This could be a sign of underlying issues within the company.The company's accessibility is also a plus, with wheelchair-accessible parking and entrance, making it easier for people with disabilities to visit their offices. The company has a good website, providing essential information about their services and contact details. However, some clients have reported difficulty in getting responses from their management team.Overall, while PCM has some strengths, it needs to work on its quality of service, responsiveness, and professionalism to live up to its full potential. With some improvements, this company could become a top-notch property management firm.