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Mon, Feb 23, 2026

4.3

Progress Residential is a property management company that has received overwhelmingly positive reviews from its clients. The company's commitment to quality service is evident in the numerous reviews that praise the professionalism, expertise, and friendliness of their maintenance technicians, such as D. Rose, Santiago, and Richard. These technicians have consistently gone above and beyond to resolve issues quickly and efficiently, often providing exceptional customer service and resolving problems in a timely manner.One of the standout aspects of Progress Residential is their innovative approach to resolving maintenance issues. They seem to be proactive in addressing problems before they escalate, and their team is always willing to go the extra mile to ensure that residents are satisfied. This is reflected in the many reviews that highlight the company's commitment to responsibility and accountability.While the company excels in many areas, there are some concerns regarding pricing. Some reviewers have expressed frustration with the fees associated with certain services, which has led to a lower rating in this category.One issue that stands out is the difficulty in getting in touch with the company during non-business hours, as mentioned by some reviewers. This can be frustrating for residents who need immediate assistance with urgent issues.Overall, Progress Residential is a reliable and responsive property management company that prioritizes quality service and innovation. While there are some areas for improvement, such as pricing and communication, the company's commitment to customer satisfaction is evident in the many positive reviews from satisfied residents.