This business location has a mixed reputation, with some positive and negative aspects. The staff is described as "great people", suggesting a good relationship with customers. However, there have been instances of unprofessional behavior, such as a lack of communication with clients and a failure to complete jobs on time.
One of the main issues is the company's poor communication with customers. In one case, a client was not informed about the roofing crew's visit, and a neighbor had to call to let them know. This lack of communication led to inconvenience and frustration for the client.
Additionally, the company's cleanliness and organization have been questioned. A client found trash and debris in their yard, including empty cans and screws, which is unacceptable for a business in the construction industry.
The company's pricing is not particularly notable, with one reviewer describing it as "reasonable" but not exceptional. However, the pricing may be a concern for some customers, particularly those who expect more value for their money.
One of the few positive aspects of this business is its accessibility. The location has a wheelchair-accessible parking lot and entrance, making it a good option for customers with mobility issues.
Unfortunately, this business has not demonstrated much innovativeness, with some customers describing it as "unprofessional" and "horrible". This suggests that the company may be stuck in traditional practices and is not willing to adapt to changing customer needs.
Overall, this business location has some room for improvement, particularly in terms of communication and cleanliness. However, it may be a good option for customers who prioritize accessibility and are willing to overlook some of the company's flaws.