Tampa Bay
Professional Pest & Lawn Management Inc.
29.92
29.92
Features
Wheelchair accessible parking lot
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This location is a great option for those looking for reliable pest control services. The team at Professional Pest & Lawn Management is knowledgeable and courteous, as seen in the interactions with clients. Tristen and Randy were commended for their professionalism and excellent service. Gene and Shannon were also praised for their helpfulness and attention to detail.
However, there have been instances where clients felt that the company failed to follow through on promises, leading to disappointment. A client reported that their yard looked no better after five treatments, and another client's concerns about their lawn were dismissed by the receptionist. These issues suggest a need for improvement in communication and follow-through.
One notable issue that has been raised is the inconsistent service, with some clients experiencing long wait times between treatments. This has led to frustration and a sense of being overcharged for services not received.
Despite these issues, the majority of clients have reported positive experiences with the company. They have appreciated the flexibility and willingness to adapt to changing needs. The team's professionalism, knowledge, and courtesy have been consistently praised.
The company's features, such as wheelchair-accessible parking, are also a plus. However, the working hours are limited to weekdays, with no weekend services available.
Overall, Professional Pest & Lawn Management has the potential to be a great option for those in need of pest control services. However, they must work on improving communication, follow-through, and consistency to meet the needs of their clients.
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