This location of PHC Pinellas is a mixed bag. On the one hand, the staff is friendly and attentive, as evident from the positive reviews from satisfied patients. The office has a convenient location, and the doctors, such as Dr. Hanai, are approachable and listen to their patients' concerns. The fact that they have an in-house blood test facility and a diverse range of services makes it a one-stop shop for various health needs.On the other hand, there are several issues that need to be addressed. The long wait times, as mentioned by multiple patients, can be frustrating and may indicate poor time management within the office. The billing process seems to be a problem area, with some patients experiencing difficulty in getting their medical records and bills sorted out. Some patients have also reported feeling dismissed or not taken seriously by the doctors, which can be concerning.Overall, while PHC Pinellas has some redeeming qualities, there are significant areas for improvement. With better time management, more efficient billing processes, and a focus on patient-centered care, this location could potentially provide a more satisfactory experience for its patients.