Tampa Bay
Professional Auto Body, Inc.
15.66
15.66
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This business location seems to have a good overall reputation, with a high overall score of 4.3. However, the quality of work appears to be a bit inconsistent, with some customers reporting excellent work and others experiencing issues. The pricing is generally considered fair, with some customers mentioning that they received a good value for their money. The business also appears to be innovative, with a high score in this area, suggesting that they are open to new ideas and technologies.The business seems to have a strong commitment to customer service, with many customers praising the friendly and helpful staff. However, there is one notable issue that has been raised by some customers, which is the potential for poor communication and misunderstandings. In one review, a customer reported that they were not informed about issues with their car's repair, and were only told about the problem when they picked up their car. This suggests that the business may need to work on improving their communication with customers to avoid these types of issues.Overall, this business location seems to be a solid choice for customers who are looking for reliable and trustworthy auto body work. However, it's worth noting that there may be some inconsistencies in the quality of work and communication, so customers should be sure to do their research and read multiple reviews before making a decision.It's also worth noting that the business has a long history of positive reviews, with many customers praising the owner, Tye Gruss, for his professionalism and attention to detail. However, there is one negative review from 2018 where the customer had a bad experience with the business, claiming that they were treated poorly and that the work was not done to a high standard. The owner responded to this review, apologizing for the customer's experience and offering to make things right.The business also appears to have a good relationship with insurance companies, with many customers mentioning that they worked with their insurance company to get their car repaired. This suggests that the business is knowledgeable and experienced in dealing with insurance claims, which can be a big plus for customers who are going through the process for the first time.
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