This business location seems to have a great overall reputation, with a high rating of 4.7. The quality of work appears to be very high, with all clients praising the excellent craftsmanship and attention to detail. The pricing also seems to be reasonable, with clients mentioning that it was fair and competitive.The business seems to be reliable and punctual, with many clients mentioning that they were able to get the work done on time and to their satisfaction. The staff, including Trent, are described as professional, courteous, and knowledgeable, which suggests that the business has a strong focus on customer service.One of the notable aspects of this business is its willingness to work with clients to achieve their desired results. Many clients mention that Trent was able to come up with creative solutions to their problems, and that he was willing to go the extra mile to ensure that they were satisfied.However, one issue that stands out is the difficulty in communicating with Trent in certain situations. One client mentioned that Trent was unwilling to work with them to achieve their desired layout for the safety fence, and that he was dismissive of their concerns. This suggests that there may be some room for improvement in terms of customer communication and flexibility.Overall, this business seems to be a great option for those looking for high-quality pool handrails and other pool safety solutions. However, it's worth keeping in mind that communication and flexibility may be an issue in certain situations.