This business location has several issues. It appears to be a multi-service center, offering various services such as real estate, legal services, tax preparation, and disability support, but the quality of these services seems to be poor. Multiple clients have reported issues with communication, including difficulty reaching someone on the phone and a lack of follow-up on appointments.One client reported a long wait time to receive their tax refund, which was further delayed due to a mistake made by the business. They also felt that the fees charged were excessive. Another client expressed similar concerns about the business's handling of tax preparation, stating that they charge high fees and may intentionally make mistakes to benefit the business rather than the client.It is also worth noting that the business is open for extended hours, including until 20:00 on weekdays, which may be seen as convenient by some but may also be a sign of an attempt to make up for poor service.The only potentially positive aspect of this business is its accessibility, with a wheelchair-accessible parking lot and entrance. However, this alone is not enough to redeem the numerous issues reported by clients.Overall, this business seems to be struggling with communication, quality of service, and pricing, making it a challenging experience for clients.