Tampa Bay
Priority Roofing
37.03
37.03
Overview
We’re a family-owned & operated business providing quality roofing services to the community for many years. We’re Owens Corning Preferred and offer a 5-year warranty on every job we perform.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
Online estimates
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Overall
Pricing
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Innovativeness
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Based on my review, Priority Roofing of Lakeland is a well-regarded roofing company that provides quality services to its customers. With a 4.5 overall score, the company excels in many areas, including pricing, where it scored an impressive 4.9. The company's innovativeness also received high marks, with a score of 4.6.The quality of service provided by Priority Roofing is generally high, with a score of 4.3. This suggests that the company's work is often done to a high standard, with attention to detail and a commitment to excellence.One of the standout features of Priority Roofing is its customer service. Many reviewers praised the company's representatives, such as Dallas Humphrey and Jonathan Dresser, for their professionalism, kindness, and willingness to go the extra mile to ensure customer satisfaction. This suggests that the company prioritizes building strong relationships with its customers and providing a positive experience from start to finish.However, there is one area where the company falls short: its ability to adapt to complex situations. A few reviewers mentioned that they had issues with the company's response to problems or difficulties, which suggests that the company may not always be able to handle complex or unexpected situations effectively.Overall, Priority Roofing of Lakeland is a reliable and trustworthy roofing company that provides high-quality services to its customers. While it may not always excel in every area, its commitment to customer satisfaction and its high overall score make it a great choice for anyone in need of roofing services.It's worth noting that the company's staff is friendly and helpful, with many reviewers praising the company's representatives for their professionalism and kindness. This suggests that the company prioritizes building strong relationships with its customers and providing a positive experience from start to finish.Unfortunately, there was one negative review that highlighted an issue with one of the company's employees ignoring a no soliciting sign on the door and not respecting the property owner's boundaries. This incident is a reminder that even the best companies can make mistakes, and it's essential to address these issues promptly and transparently to maintain trust with customers.As a result, I would recommend Priority Roofing of Lakeland to anyone in need of roofing services. While it may not always excel in every area, its commitment to customer satisfaction and its high overall score make it a great choice for anyone looking for a reliable and trustworthy roofing company.
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