This property management company in Bradenton, Florida, has gained a good reputation among clients, with some praising their professionalism, responsiveness, and excellent service. Many customers have been satisfied with the management of their rental properties, citing ease of communication, efficient problem-solving, and a willingness to find solutions that work for both tenants and owners.The company's focus on providing a high level of service is evident in the feedback from satisfied clients, who appreciate the attention to detail, timely responses, and commitment to customer satisfaction. The management team, led by Roger Coles, seems to prioritize building strong relationships with clients and tenants, which has led to a positive and stress-free experience for many property owners.One notable issue that arises from some reviews is the company's handling of emergency situations. Some clients have reported slow response times or difficulties in getting help during critical moments, which has led to frustration and dissatisfaction.Overall, the company's strong points include their professionalism, excellent communication, and commitment to customer satisfaction. However, they may need to work on improving their response times to emergencies to provide a more comprehensive and reassuring service to their clients.It's worth noting that the company has received a high overall rating of 4.6 from third-party ratings, which suggests that the majority of clients are satisfied with their services. However, the mixed feedback from reviews highlights the need for the company to address the issues mentioned above to maintain a consistently high level of service.