The location is a PrimeHealth Urgent Care facility in Port Charlotte, offering walk-in medical services. The staff is generally friendly and professional, with some team members going above and beyond to provide excellent care. The facility is clean and well-organized, with amenities such as X-ray capabilities and online appointment scheduling.Patients have reported quick and efficient service, with some visits lasting under an hour. The medical staff is knowledgeable and thorough in their diagnoses and treatments, and the facility is equipped to handle a range of medical issues, from minor injuries to more serious conditions.However, some patients have reported issues with billing and insurance, including being charged despite having no copay due to Medicare and BCBS coverage. Additionally, some team members have been criticized for being rude or dismissive, which is not in line with the facility's values.Overall, the PrimeHealth Urgent Care facility in Port Charlotte appears to be a reliable option for urgent medical care, with a few areas for improvement. Patients should be aware of potential billing issues and be prepared to advocate for themselves if necessary.