The business location provides high-quality services and has a well-organized facility, which is clear from the numerous positive reviews. However, some customers have mentioned issues with pricing, as the rates have been increased significantly since the facility changed ownership. This suggests that the business may be prioritizing profit over customer satisfaction. The location is also extremely LGBTQ+ friendly, with many reviewers praising the staff's welcoming and inclusive nature. Overall, the facility seems to be a good option for those looking for a safe and secure storage space, but customers should be aware of the potential pricing issues. A notable issue is the frequent rate hikes, which have been mentioned by multiple customers. This could be a major concern for those who value consistency and affordability. Despite this, the staff's excellent service and the facility's cleanliness and security make it a solid choice for those in need of storage.