Hair & Beauty salon Kathleen

Submit a review

Synergy AI assistant

Mon, Feb 23, 2026

4.7

The overall experience with Prime Protection ADT is good. Customers praise the company's professionalism, knowledge, and courtesy of its representatives, such as Ashley, Eric, and Kelvin. They appreciate the company's flexibility and willingness to accommodate their needs, as well as its ability to provide a comprehensive security system that meets their requirements. However, some customers have reported issues with false alarms, technical problems, and poor customer service. Despite these issues, Prime Protection ADT has a strong reputation and is recommended by many customers. The company's ability to adapt to changing customer needs and provide effective solutions to problems is commendable. However, it would be beneficial for the company to work on improving its technical support and addressing customer complaints in a more timely and effective manner. Overall, Prime Protection ADT is a reliable and trustworthy company that provides excellent service to its customers.