This business location has a mixed reputation. The overall score is 2.5 out of 5, indicating some satisfaction and some dissatisfaction among customers. The quality of service is also a concern, with a score of 2.1 out of 5, suggesting that customers have experienced some issues with the quality of education and services provided.
There is one major issue with this business location: unprofessional staff behavior and treatment of customers. Several customers have reported being treated rudely, laughed at, and spoken to in a condescending manner by staff members. This is unacceptable and can be a major turn-off for potential customers.
On the other hand, some customers have reported having positive experiences with certain staff members, such as Miss Carol and Diane, who were described as professional, knowledgeable, and compassionate.
The pricing of services is not well-represented in this review, but some customers have mentioned feeling taken advantage of by additional fees and charges.
The innovativeness of the business location is also not well-represented in this review.
Overall, this business location seems to be struggling with staff behavior and customer satisfaction, but there are some positive reviews to balance out the negative ones.