This travel agency has a strong reputation for planning and booking trips with ease, as evident from the overwhelmingly positive reviews. The agency's staff, particularly Lori, are described as knowledgeable, helpful, and dedicated to ensuring a smooth travel experience. The agency offers a wide range of services, including booking cruises, land tours, and flights, and is known for its ability to find great deals and negotiate extras, such as onboard credits.One of the highlights of this agency is its personalized approach to travel planning. Reviewers rave about the attention to detail and the level of communication they received from Lori and her team. They appreciate the fact that the agency takes the time to understand their needs and preferences, and that they are always available to answer questions and provide guidance throughout the planning process.While some reviewers have had issues with the agency's response to cancellations or changes in travel plans, these instances appear to be isolated and were promptly addressed by Lori and her team. Overall, this agency is a great choice for anyone looking for a stress-free and enjoyable travel experience.The agency's wheelchair accessibility is a notable feature, with both parking and entrance points being accessible. However, the working hours appear to be somewhat limited, with only Monday, Tuesday, Friday, and Saturday having specific hours. The rest of the week seems to be off-limits for walk-in customers, with the only option being online appointments.