The business has received generally positive reviews from clients, with many praising the friendly and helpful staff, timely responses to maintenance issues, and efficient management of properties. Some clients have noted that the company's staff, particularly Courtney and Glenn, have gone above and beyond to assist them with various requests.
However, there have been some issues raised by clients, including one client who felt that the company was more interested in processing applications for fees than in being honest with potential tenants. This client felt that the company's interest in making a profit overshadowed their interest in providing a positive experience for tenants.
Despite these issues, the majority of clients have reported positive experiences with the company, and many have noted that they would highly recommend them to others. The company's staff has been praised for their professionalism, responsiveness, and willingness to work with clients to resolve any issues that may arise.
One issue that stands out is the lack of clear communication and responsiveness from the company, particularly in regards to application status and maintenance issues. This has been a point of frustration for some clients, who have felt that the company has not taken their concerns seriously or has not provided timely responses to their requests.
Overall, while the company has received positive reviews, there are some areas where they could improve, particularly in regards to communication and responsiveness. With some improvements in these areas, the company could potentially receive even higher ratings from clients.