Tampa Bay
Premier Community HealthCare, Zephyrhills Behavioral Health Center and Pharmacy
29.18
29.18
Overview
We work to improve the lives of all Pasco and Hernando County residents by providing quality, affordable, and accessible healthcare services.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
LGBTQ+ friendly
Transgender safespace
LGBTQ+ friendly
Appointments recommended
Appointment required
Offers free or low-cost care based on individual circumstances
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Innovativeness
Overall
Quality
Pricing
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This business location is a healthcare provider that offers a wide range of services, including mental health treatment, medication management, and medical care. The location is easily accessible, with wheelchair-friendly facilities and a welcoming environment.The staff at this location are known for being friendly, caring, and professional. They take the time to listen to patients and provide them with personalized care and attention. Many patients have reported feeling heard and understood by the staff, which has helped them to feel more comfortable and at ease.However, there have been some issues with staff shortages and long wait times. Some patients have reported having to wait for extended periods of time to be seen by a provider, which can be frustrating and stressful. Additionally, some patients have reported feeling dismissed or ignored by staff members, which can be particularly concerning for patients who are already vulnerable.Despite these issues, many patients have reported having positive experiences at this location. They have praised the staff for being knowledgeable, compassionate, and understanding. They have also appreciated the location's commitment to providing affordable and accessible care to all patients, regardless of their income or insurance status.Some patients have also reported feeling seen and heard by the staff, which has helped them to feel more empowered and confident in their treatment plans. They have also appreciated the location's willingness to listen to their concerns and adapt their treatment plans to meet their individual needs.Overall, this business location has both strengths and weaknesses. While it has a strong commitment to providing quality care and a welcoming environment, it also struggles with staff shortages and long wait times. With some improvements to these areas, this location has the potential to provide even better care to its patients.One of the main issues with this location is the lack of communication between staff members. Some patients have reported having to repeat their medical history and concerns multiple times, which can be frustrating and time-consuming. Additionally, some patients have reported feeling like they are being "passed around" from one staff member to another, which can be confusing and disorienting.Another issue with this location is the inconsistent quality of care. Some patients have reported receiving excellent care from certain providers, while others have reported feeling like they were not taken seriously or were not provided with adequate treatment. This inconsistency can be concerning for patients who are looking for reliable and consistent care.To address these issues, the location could consider implementing some changes to its communication systems and staff training protocols. This could include providing more clear and consistent communication between staff members, as well as offering regular training and coaching to help staff members develop their skills and build their confidence.Additionally, the location could consider implementing some changes to its treatment plans and protocols. This could include offering more flexible and adaptable treatment plans that take into account the individual needs and preferences of each patient. It could also include providing more opportunities for patients to take an active role in their treatment plans and to make informed decisions about their care.Overall, this business location has a lot to offer its patients, including a welcoming environment, knowledgeable and compassionate staff, and a commitment to providing affordable and accessible care. However, it also struggles with some significant issues, including staff shortages and inconsistent quality of care. With some improvements to these areas, this location has the potential to provide even better care to its patients.
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