This location has a lot of room for improvement. From what can be gathered, the company is unreliable and has poor communication skills. Many customers have reported waiting for months to receive their blinds, only to be left with no updates or contact from the staff. Some customers have even had to wait over a year to receive their products. The company's excuse for delayed installations is often car trouble or having to reschedule, but this does not excuse the lack of communication and follow-through.One of the major issues with this company is the lack of quality in their service. They have been known to show up late or not at all for scheduled appointments, and their staff seems to be unresponsive to customer needs. This lack of quality control is reflected in the company's overall reputation.On the other hand, the pricing of their products seems to be reasonable, with some customers reporting satisfaction with the cost. However, this is not enough to make up for the company's poor service.The company's innovativeness is also a concern. With so many customers reporting the same issues with delayed installations and poor communication, it seems that the company is not doing enough to innovate and improve their services.Overall, this location has a lot of potential, but it needs to work on its reliability, communication, and quality control to turn things around. Until then, customers may want to look elsewhere for their window treatment needs.It's worth noting that one of the major issues that seems to be present throughout many of the reviews is the lack of communication and follow-through from the staff. This is a major red flag, and customers should be wary of companies that do not seem to take their customers' needs seriously.