The location has a mixed reputation, with some customers praising the staff for their excellent customer service, quality, and innovative solutions, while others have reported slower service, issues with shipping, and higher prices. The majority of reviews highlight the staff's friendliness and helpfulness, with some customers mentioning that they have received excellent service from the owner, Puja, and her team.Some customers have reported that the staff is willing to go above and beyond to meet their needs, such as helping with last-minute projects, offering competitive pricing, and providing exceptional customer service. However, others have noted that the service can be slow, especially during peak hours, and that there have been issues with shipping and delivery.Overall, the location seems to be a reliable option for printing and shipping services, but customers may want to exercise caution when it comes to expectations around speed and prices. It is also worth noting that the location is a chain retailer, which may affect the level of personalization and customized service that customers can expect.Some issues to be aware of include:* Slow service, especially during peak hours* Issues with shipping and delivery* Higher prices compared to other options* Some staff members may not be as knowledgeable or friendly as othersHowever, the location's strengths include:* Excellent customer service from the owner and staff* High-quality printing and shipping services* Innovative solutions for complex projects* Convenient location and parking options* Wide range of services, including printing, copying, shipping, and more