Posh Pups by Andrea Pet Resort is a well-established animal hotel with a strong reputation for providing quality services to pet owners. The business is wheelchair accessible, making it convenient for customers with mobility issues. The working hours are standard, with the facility open from Monday to Friday, 8am to 5pm, and on Saturdays from 8am to 12pm.Clients have consistently praised the staff's professionalism, kindness, and attention to detail. Many owners have mentioned that their pets return home clean, happy, and relaxed after their stays. The staff is described as friendly, accommodating, and willing to work with pets that have specific needs, such as anxiety or medical conditions.The facility's cleanliness and organization have been consistently highlighted as a major plus. The business has a large, indoor space for pets, as well as outdoor areas for exercise and play. The staff takes pride in their work and ensures that every pet is treated like one of their own.However, there is one major concern. A client reported that their pet ingested mulch and developed diarrhea during a 12-day boarding stay. The staff did not mention this incident until the owner picked up their pet, and there was no clear communication about the issue. This lack of communication and potential safety risks are significant concerns that need to be addressed.Overall, Posh Pups by Andrea Pet Resort is a reliable and trustworthy option for pet owners in need of boarding and grooming services. However, the business needs to improve its communication and safety protocols to ensure the well-being of its clients' pets.