The business location has been reviewed by multiple customers, with a majority of them expressing disappointment and frustration with the service. Many reviewers have mentioned long wait times, rudeness and unprofessionalism from staff, and a general lack of care for customers. The food quality has also been inconsistent, with some reviewers reporting dry and tasteless chicken, and others experiencing food that was cold or had been sitting under a heat lamp for hours. The parking lot has been mentioned as a problem area, with many reviewers reporting potholes and uneven surfaces.Despite some positive reviews, the overall trend suggests that this location is struggling to provide a good experience for customers. The lack of consistency in service and food quality is a major concern, and the rude and unprofessional behavior from staff is unacceptable. It's clear that this location needs to make significant improvements to regain customer trust and loyalty. The management team should take a close look at their training and staffing procedures to address these issues.