Popa Pools & Spas is a well-established business that offers a range of services, including pool construction, renovations, and maintenance. With a rating of 3.9 on third-party platforms, they have a solid reputation among customers. However, some reviews highlight inconsistent quality and responsiveness issues.Some customers have praised the company's professionalism, quality of work, and excellent customer service. Brandon Popa, the owner, is often commended for his exceptional work ethic and commitment to delivering high-quality results. The company's attention to detail and ability to meet deadlines are also notable strengths.On the other hand, some reviews express disappointment with the company's responsiveness, particularly when it comes to addressing issues or concerns after the project is complete. A few customers have reported difficulty in getting in touch with the company or receiving prompt responses to their inquiries. This has led to frustration and a sense of being neglected.One issue that stands out is the varying quality of work, with some customers experiencing problems with the pool's finish, tiles, or other components. While the company has made efforts to address these issues, it has not been sufficient to prevent negative reviews.In terms of pricing, Popa Pools & Spas is generally considered to be competitively priced, with customers praising the value they receive for their money. However, the company's pricing strategy is not always transparent, leading to some customers feeling uncertain or surprised by the final bill.As for innovativeness, there is limited information available on this aspect. The company's services and offerings appear to be standard in the industry, with no notable innovations or unique selling points.Overall, Popa Pools & Spas is a reliable business with a strong reputation, but it needs to work on improving its responsiveness and quality control to meet the expectations of all its customers.