This pool cleaning service has a solid overall rating, but its quality of work is somewhat inconsistent. While some customers have had excellent experiences, others have reported subpar results and poor communication from staff. One customer even claimed that the service took advantage of their temporary absence from their home.The company's pricing is a strong point, with many customers praising its affordability and value. However, this may be due in part to a lack of innovative services or attention to customer needs.There are some major inconsistencies in the services listed on invoices and the work actually performed. This suggests that the company may not always be upfront with customers about what they will receive.Some customers have reported having to brush and vacuum the pool themselves to keep it up to standard, despite paying for premium services.The company's communication skills can be lacking, with one customer describing the site manager as dismissive and hostile when they raised concerns.On the other hand, some customers have had excellent experiences with their pool cleaners, praising their conscientious work and professionalism.The company's response to customer feedback is generally positive, with the owner thanking customers for their kind words and support.Overall, this pool cleaning service has some major issues to work on, particularly with regard to quality and communication. However, its strong pricing and some excellent customer experiences suggest that it has potential for improvement.