This location has a good reputation for providing high-quality services and products. Their pools and pool-related features are often described as beautiful and well-designed. The company's prices are also considered reasonable, with some clients noting that they got a great value for their money.
While the company excels in many areas, there is one issue that has been mentioned by some clients. Ed, the owner, has been described as having a bad attitude and being unresponsive to customer concerns. Some clients have reported having difficulty getting in touch with Ed, and have had to wait for a long time to receive responses to their questions and concerns. However, it's worth noting that this issue has been mitigated by other staff members, such as Brett, who have been praised for their professionalism and helpfulness.
The company's working hours are Monday to Friday from 9:30 to 16:00, and they do not operate on weekends. This may not be suitable for clients who need urgent assistance or who prefer to contact the company outside of regular working hours.
Overall, Pools by Warren is a good choice for clients who are looking for high-quality pool services and products at a reasonable price. However, clients should be prepared to deal with Ed's attitude and be patient when trying to contact him.