Tampa Bay
Pool Matters LLC
35.44
35.44
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This location offers a wide range of services, including swimming pool repair, installation, and maintenance. The staff is professional and prompt, providing excellent customer service and ensuring that the job is done right. Quality is consistently high, with clients expressing satisfaction with the work done. The prices may be slightly higher than average, but the quality of work justifies the cost. Pool Matters LLC seems to be at the forefront of innovation in the industry, with a focus on staying up-to-date with the latest technologies and techniques.Despite the overall positive experience, there seems to be a major issue with the communication skills of some staff members, as highlighted by a recent, highly critical review. The reviewer reported a series of incidents involving rudeness, unprofessionalism, and even physical aggression. It's unfortunate that such behavior was exhibited by someone representing the company, and it has clearly affected the client's perception of the business. However, it's worth noting that the majority of clients have had positive experiences and have praised the staff for their responsiveness, punctuality, and professionalism.
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