Tampa Bay
Polyglass USA Inc.
50.94
50.94
Overview
Polyglass is a leading manufacturer of modified bitumen roofing and waterproofing membranes and roof coatings for low- and steep-slope applications.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Free parking lot
On-site parking
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Quality
Overall
Pricing
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This location is a place to acquire various roofing supplies, including waterproofing materials and roofing coatings. The customer service can be good, with some staff members being professional and friendly. However, there have been some complaints about long wait times for unloading, even with appointments scheduled in advance. It seems that the facility can be disorganized, especially for professional truck drivers. Some reviewers have praised the quick unloading process, with some loads being processed in under an hour. On the other hand, others have reported waiting for several hours, even after their scheduled appointment time. There have been some issues with communication, with some customers feeling that their time is not respected. Overall, it seems that this location is functional, but with room for improvement in terms of efficiency and customer experience. The quality of products and pricing seem to be satisfactory, but the innovativeness and adaptability of the facility need to be improved. One of the biggest issues is the parking and waiting area, which can be cramped and dirty. It's recommended to arrive at the scheduled appointment time, as early arrival can result in even longer wait times.
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