This place is a great option for pet owners in the area. The staff is friendly and welcoming, with a great team of veterinarians who seem to genuinely care about the animals in their care. The facilities are clean and well-maintained, and the waiting area is comfortable for both pets and their owners. Prices are reasonable, especially considering the high level of care provided. However, some reviewers have mentioned that the front desk staff can be a bit rude at times, so it's worth being prepared for that possibility. Overall, I would highly recommend Polo Park Animal Hospital to anyone in need of veterinary care for their pets.It's worth noting that the reviewer was not able to determine the innovativeness score, as there was not enough information available.