The business is located in a strip mall with easy parking, making it convenient for customers. The staff is friendly and welcoming, with many customers mentioning that they feel their pets are treated like family. The services offered include full-service grooming, including hair cuts, blow drying, and nail trimming, as well as express glands, manicure, and teeth brushing. Many customers have reported that their pets leave the salon looking and feeling great.
The business has a high rating for pricing, with many customers mentioning that they find the prices to be very reasonable. However, there is one reported issue with customer service, where a customer was treated rudely over the phone and their pet was not groomed due to the owner's uninterest.
The business has a good overall rating, with many customers praising the quality of the services and the friendly staff. However, the innovativeness of the business is only average, as it seems to offer standard pet grooming services rather than anything unique or groundbreaking.
Overall, this business appears to be a good option for pet owners in the area who are looking for a reliable and friendly pet groomer. However, potential customers should be aware of the potential for poor customer service and be prepared for standard services rather than anything innovative.