Tampa Bay
Pollo Tropical
Chicken Restaurant
16.99
16.99
Overview
Counter-serve chain for Caribbean grilled chicken & pork platters, sandwiches & more.
Features
Credit cards
Debit cards
NFC mobile payments
Takeout
Dine-in
Dinner
Solo dining
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Wheelchair accessible seating
Alcohol
Beer
Cocktails
Healthy options
Small plates
Vegetarian options
Dinner
Dessert
Seating
Restroom
Wi-Fi
Quiet
Trendy
Family-friendly
Groups
Tourists
High chairs
Free parking lot
Parking
Delivery
Lunch
Comfort food
Brunch
Lunch
Free street parking
Catering
Kids' menu
Onsite services
Fast service
Quick bite
Casual
College students
Good for kids
Drive-through
Curbside pickup
Live music
Serves local specialty
Photos & videos
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Overall
Quality
Innovativeness
Pricing
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The overall business score is 4.0 out of 5. This score reflects the mixed experiences of customers, with some enjoying their visits and others encountering issues with food quality, service, and cleanliness. However, it seems that most customers appreciate the value and affordability of the business.The quality score is 4.0, indicating that while some customers have praised the taste and freshness of the food, others have complained about dry or overcooked chicken, and issues with missing items or incorrect orders. This suggests that there may be some inconsistencies in food quality.The pricing score is 4.5, which is quite high. This suggests that customers generally feel that the prices are reasonable and offer good value for the quality of food received. This could be a competitive advantage for the business, as customers are willing to pay a premium for high-quality food.The innovativeness score is 4.5, indicating that customers appreciate the unique flavors and offerings of the business. This could be due to the variety of menu options, including Caribbean-inspired dishes, as well as the use of fresh and high-quality ingredients.Some general observations from the reviews include:* Food quality and consistency can be a concern, with some customers reporting issues with dry or overcooked chicken, and missing or incorrect items.* Service can be a problem, with some customers reporting long wait times, rude or unhelpful staff, and issues with online orders.* Cleanliness and organization of the restaurant can also be an issue, with some customers reporting dirty tables, floors, and restrooms.* However, many customers appreciate the value and affordability of the business, and praise the friendly and helpful staff.* Some customers also appreciate the unique flavors and offerings of the business, and enjoy the variety of menu options.Overall, while there are some concerns with food quality, service, and cleanliness, the business seems to be doing well in terms of value and affordability, and innovativeness. However, it may be beneficial for the business to address some of the issues raised by customers to improve overall satisfaction.
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Hours
Closed
Friday
Saturday
Sunday
Monday
Tuesday
Wednesday
Thursday
Categories
Restaurants
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