Tampa Bay
Pollo Tropical
77.01
77.01
Overview
Counter-serve chain for Caribbean grilled chicken & pork platters, sandwiches & more.
Features
Credit cards
Debit cards
NFC mobile payments
Outdoor seating
Takeout
Dine-in
Dinner
Solo dining
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Wheelchair accessible seating
Healthy options
Small plates
Vegetarian options
Dinner
Dessert
Seating
Restroom
Wi-Fi
Cozy
Quiet
Trendy
Family-friendly
Groups
Tourists
High chairs
Free parking lot
Parking
Delivery
Lunch
Comfort food
Brunch
Lunch
Free street parking
Catering
Kids' menu
Onsite services
Quick bite
Casual
College students
Good for kids
Drive-through
Curbside pickup
No-contact delivery
Photos & videos
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Overall
Pricing
Quality
Innovativeness
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This location of the Cuban restaurant Pollo Tropical provides a great overall experience with a solid rating of 4.4 out of 5. The quality of the food is consistently good, with a score of 4.1. The pricing is also reasonable, with a score of 4.5. While not particularly innovative, the restaurant's menu and atmosphere have a score of 4.4.The atmosphere is welcoming and well-maintained, with many customers praising the cleanliness and decor. However, there have been some issues with the service, including slow service, and some staff members have been reported to be unfriendly or lacking in attentiveness. Despite this, many customers have had positive experiences with the staff, citing friendly and attentive service.The menu offers a variety of traditional Cuban dishes, including grilled chicken, pork, and rice bowls. While some customers have been disappointed with the portion sizes, many have praised the quality and taste of the food. Some customers have also reported issues with receiving incorrect or missing items in their orders, but this seems to be an isolated issue.One of the standout aspects of this location is its commitment to customer service. Many customers have praised the staff for being friendly and attentive, and for going above and beyond to ensure that their experience is positive. However, there have been some instances of slow service, which can be frustrating for customers who are in a hurry.Overall, this location of Pollo Tropical is a solid choice for customers looking for a delicious and authentic Cuban meal. While there may be some issues with service and consistency, the restaurant's commitment to quality and customer satisfaction is evident in its high ratings and loyal customer base.
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Hours
Closed
Wednesday
Thursday
Friday
Saturday
Sunday
Monday
Tuesday
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