Tampa Bay
Pollo Tropical
74.26
74.26
Overview
Counter-serve chain for Caribbean grilled chicken & pork platters, sandwiches & more.
Features
Credit cards
Debit cards
NFC mobile payments
Outdoor seating
Takeout
Dine-in
Dinner
Solo dining
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Wheelchair accessible seating
Alcohol
Healthy options
Small plates
Vegetarian options
Wine
Dinner
Dessert
Seating
Restroom
Wi-Fi
Cozy
Quiet
Trendy
Family-friendly
Groups
Tourists
High chairs
Free parking lot
Parking
Delivery
Lunch
Comfort food
Brunch
Lunch
Free street parking
Catering
Kids' menu
Onsite services
Fast service
Quick bite
Casual
College students
Good for kids
Drive-through
Curbside pickup
On-site parking
No-contact delivery
Live music
Locals
Serves local specialty
Photos & videos
Submit a review
Quality
Pricing
Overall
Submit a review
This Pollo Tropical location is a mixed bag. The restaurant has a great selection of Caribbean grilled chicken and pork platters, sandwiches, and more, which makes it a great option for those looking for a quick and delicious meal. The prices are reasonable, with most meals falling in the $10-20 range. However, the quality of the food can be hit or miss, with some customers experiencing overcooked or underseasoned dishes.The staff is generally friendly and attentive, with some standout employees like Dinora who provide excellent customer service. The restaurant is also clean and well-maintained, with plenty of parking available.However, there are some issues that need to be addressed. Some customers have experienced long wait times, and the menu can be confusing with some items being mislabeled or unavailable. Additionally, there have been some complaints about the quality of the food, with some customers receiving undercooked or dry chicken.Overall, Pollo Tropical is a solid option for those looking for a quick and delicious meal, but it's not perfect. With some improvements to the quality of the food and the staff's attention to detail, this location could be a 5-star spot.One issue that stands out is the inconsistent quality of the food, which has been a problem for multiple customers. This is a major concern, as it can be a turn-off for potential customers and damage the restaurant's reputation.
Own this business?
Hours
Open Now
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Contact business
1
ABOUT TampaBayTide
FOR BUSINESS