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Pollo Tropical
45.90
45.90
Overview
Counter-serve chain for Caribbean grilled chicken & pork platters, sandwiches & more.
Features
Credit cards
Debit cards
NFC mobile payments
Takeout
Dine-in
Dinner
Solo dining
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Wheelchair accessible seating
Healthy options
Small plates
Vegetarian options
Dinner
Dessert
Seating
Restroom
Wi-Fi
Quiet
Family-friendly
Groups
Tourists
High chairs
Free parking lot
Parking
Delivery
Lunch
Comfort food
Brunch
Lunch
Free street parking
Catering
Kids' menu
Quick bite
Casual
College students
Good for kids
Drive-through
Curbside pickup
No-contact delivery
Live music
Photos & videos
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Pollo Tropical is a Cuban restaurant with a casual atmosphere, offering a variety of Caribbean-inspired dishes, including grilled chicken and pork platters, sandwiches, and more. The location on Fruitville Rd in Sarasota has a free parking lot and a clean and welcoming environment. However, some customers have reported issues with the service, including long wait times, missed orders, and rude staff members.
Despite the inconsistent service, Pollo Tropical's food has received generally positive reviews, with many customers praising the flavor and quality of their meals. The restaurant's menu offers a range of options, including vegetarian and gluten-free choices, and the staff is often friendly and accommodating.
However, some customers have reported issues with the food quality, including overcooked or dry chicken, and missing or incorrect items in their orders. Additionally, some customers have expressed concerns about the cleanliness and organization of the restaurant, including reports of dirty tables and long wait times for orders.
Overall, Pollo Tropical is a decent option for those looking for Caribbean-inspired cuisine in a casual atmosphere. However, customers should be aware of the potential issues with service and food quality before visiting.
One of the main issues that customers have reported is the inconsistent service, including long wait times, missed orders, and rude staff members. This is a major concern, as it can be frustrating for customers to wait for their orders and deal with unhelpful staff.
Another issue that customers have reported is the food quality, including overcooked or dry chicken, and missing or incorrect items in their orders. This is a significant concern, as it can be a turn-off for customers who are looking for high-quality food.
Despite these issues, Pollo Tropical has received some positive reviews, including praise for the flavor and quality of their meals. The restaurant's menu offers a range of options, including vegetarian and gluten-free choices, and the staff is often friendly and accommodating.
Overall, Pollo Tropical is a decent option for those looking for Caribbean-inspired cuisine in a casual atmosphere. However, customers should be aware of the potential issues with service and food quality before visiting.
Rating: 4.2/5
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