Tampa Bay
Polk Freightliner
57.07
57.07
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Delivery
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In-store pickup
In-store shopping
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Overall
Quality
Innovativeness
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The location seems to be a mixed bag when it comes to overall satisfaction. Some customers have had great experiences with the staff, particularly with Luis Prichardo in the parts department, who is described as very knowledgeable and helpful. Others have praised the friendly and courteous staff, with some noting that the service department is professional and efficient. However, there are also some negative reviews, with a few customers expressing frustration with the service, citing issues such as delays, misdiagnoses, and poor communication.In terms of quality, some customers have expressed concerns about the work being done on their vehicles, with a few noting that the mechanics were not thorough in their inspections or repairs. However, others have had positive experiences with the quality of work, praising the attention to detail and the fact that the staff seemed to care about their vehicles.The pricing at this location seems to be competitive, with some customers noting that they were happy with the prices they were charged. However, others have expressed concerns about the cost of repairs, with a few noting that they felt they were being taken advantage of.In terms of innovativeness, some customers have praised the location for its willingness to go above and beyond to help them, such as providing excellent customer service and being willing to work with them to find solutions to their problems. However, others have noted that the location could be more innovative in its approach to repairs and maintenance, suggesting that they could be more proactive in identifying and addressing potential issues.Overall, this location seems to be a good choice for customers who are looking for a convenient and reliable place to get their vehicles serviced, but may want to exercise caution when it comes to the quality of work and the prices they are charged.One major issue stands out from the customer reviews: poor communication and misdiagnoses, which led to frustration and additional expenses for some customers.
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