The business location at Building 3131, K-Ville Avenue Street, Auburndale City, provides trash removal and waste management services. The overall experience with the business is somewhat disappointing, with an average rating of 2.3 out of 5. The quality of service is also lacking, with many customers reporting issues with trash pickup, damaged bins, and unprofessional behavior from drivers. While some customers have had positive experiences with the business, many have been left feeling frustrated and disappointed. The pricing of the business is the one area where it seems to be doing well, with an average rating of 4.5 out of 5. However, this is not enough to make up for the poor quality of service and the numerous issues that customers have reported.One notable issue with the business is its failure to provide innovative solutions to customer problems. The business seems to be stuck in old habits and is not adapting to changing customer needs. This is reflected in its low rating for innovativeness.The business needs to work on improving the quality of its service and providing more innovative solutions to customer problems. This could involve investing in new technology, training drivers to be more professional, and providing better communication with customers. By making these changes, the business could improve its overall rating and provide a better experience for its customers. Some specific issues that customers have reported include:* Trash pickup being missed or delayed* Drivers being unprofessional and rude* Bins being damaged or not replaced in a timely manner* Lack of communication with customers* Failure to provide innovative solutions to customer problemsOverall, the business has a long way to go to improve its reputation and provide a better experience for its customers.