The overall experience at Polk County Pick and Pay is quite positive, with a 4.4 rating. The quality of the service and the parts offered is also commendable, with a 4.4 rating. The pricing is competitive, with a 4.6 rating. However, the innovativeness of the business could be improved, with a 4.4 rating. The business has a wide variety of cars to pull parts from, and the staff is generally helpful and courteous. However, some customers have reported issues with the warranty policy and the return process.The business has a clean and organized yard, with a wide selection of cars to choose from. The prices are generally good, with discounts available on certain items. However, some customers have reported being charged extra for warranty and return fees. The staff is generally friendly and helpful, but some customers have reported issues with the customer service.Some customers have reported issues with the business's return policy, including being charged extra for warranty and return fees. However, the business has taken steps to address these issues, including providing clearer information on the return policy and offering discounts on certain items.Overall, Polk County Pick and Pay is a good option for customers looking for a wide selection of car parts at competitive prices. However, customers should be aware of the business's return policy and any potential fees associated with it. With a little patience and understanding, customers can have a positive experience at this business.The business has a convenient location, with extended hours of operation. The business is also wheelchair accessible, which is a nice feature. However, some customers have reported issues with the business's ability to find certain parts.One issue that has been reported is the business's return policy, which can be confusing and inconvenient for some customers. Additionally, some customers have reported being charged extra for warranty and return fees. However, the business has taken steps to address these issues, including providing clearer information on the return policy and offering discounts on certain items.Overall, Polk County Pick and Pay is a good option for customers looking for a wide selection of car parts at competitive prices. However, customers should be aware of the business's return policy and any potential fees associated with it. With a little patience and understanding, customers can have a positive experience at this business.