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Polk County Health Department
37.79
37.79
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Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
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This location has a reputation for being inconsistent in its service quality. Some patients have reported having to wait excessively long periods of time, even with appointments. Additionally, there have been complaints about the staff's attitude and professionalism, with some patients feeling disrespected and unvalued. The medical staff, on the other hand, has received praise for their care and concern for patients.One major issue that has been highlighted is the lack of adequate communication and follow-through with patients. Many have reported having to make multiple phone calls and visits before receiving the attention they need. This lack of transparency and responsiveness can be frustrating and make patients feel like they are not being taken seriously.In terms of pricing, this location seems to offer competitive rates for its services, especially for those who are uninsured or underinsured. However, some patients have reported being charged for services that were not adequately explained or that they did not receive.In terms of innovativeness, this location appears to be somewhat behind the times in terms of implementing new and effective solutions to its problems. However, there have been some positive changes and updates in recent years, such as the addition of new medical staff and updated equipment.Overall, this location has the potential to improve its services and reputation with better communication, more efficient scheduling, and a greater emphasis on patient care and satisfaction.
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