The location is a fire station that provides services to the community and is operated by the Polk County Fire Rescue. It has a wheelchair-accessible parking lot and entrance, making it easily accessible to everyone. The working hours are convenient, as it is open 24/7, Monday to Sunday. The staff is described as friendly, courteous, and effective in their jobs. They are also knowledgeable and willing to help with non-emergency situations. One client appreciated the staff's attention to detail, as they noticed a roofing nail in their tire. The location's web link is provided on the Polk County website, and it is also part of the Polk County Fire Rescue Station 1. However, the parking lot is sometimes littered with trash.